Community ID# is 7964
 
Management Contacts:
 
Chris Parrish, CMCA, AMS, PCAM
Association Manager
919.321.4240
 
Melanie Slaton
Assistant Community Manager
919.321.4240
 
 
 
POOL DATES:
Opening:  May 1, 2024
Closing:  Sept. 30, 2024
 
 
Roof Warranty:  Contact Pulte at RduWarranty@pulte.com
 
Street Lights Out??  Report to Duke Energy HERE
 
Garbage/Recycling Collection Issues?  Call GFL at 919-596-1363
Community News & Updates
Towne Properties has a team concept of responsibilities that will ensure efficient servicing of your Community’s needs.  There are three Towne Properties staff members assigned to and familiar with Townes at Brier Creek Crossing.  Below is a brief job description for each of your team members with Towne.
 
Association Manager, responsible for overall management contract supervision and Towne Team Administration, field inspections for completed work orders, preventative maintenance, rules violations, grounds contractors’ work and homeowner inquiries requiring field observation.  Will interface with the Board of Directors, homeowners, contractors, and others doing business with the Association.
 
Assistant Manager, responsible for receiving routine homeowner requests for service, scheduling inquiries and follow-up, files and corporate records, Board packages, and Association correspondence.
 
Financial Manager, responsible for fielding homeowner routine inquiries pertaining to accounting questions, account balances, bank drafts, refinancing documentation, etc.
 
Please keep these team members’ names and duties in mind when requesting information or action from your Association.  There is also an after-hour’s service line that you may call to report an emergency maintenance need.  This line is 919-878-8787 option 3; you will be connected with the on call answering service.
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